Even though we are living in a world of social media, we still use email for official purposes. No matter how far are we with the surge of other media, we can’t leave email behind. We have various emailing platforms, Gmail, Yahoo Mail, Outlook, and more.
Yeah, Gmail is the most popular one out there. However, many people use Outlook and other choices as well. We know you use Microsoft Outlook and that’s why you want to know how to solve the pii_email_9adeb2eb81f173c673a5 error.
How to Fix the pii_email_9adeb2eb81f173c673a5 Error on Microsoft Outlook?
When something goes south, the first thing you must do is to find the cause. Knowing the real cause of the problem, the solution becomes clear. In this case, you can’t pinpoint something and say this is the only reason. So, the following are the possible reasons.
- Abrupt closing of Outlook: If you force-close Outlook, chances are you will encounter this error.
- Outdated version:- Have you ever checked for the available versions of Outlook. In case you haven’t, that might be the reason.
- Slow internet connection:- It may strike as a surprise to you, but it’s true. When you have a slow internet connection, you are likely to face this error.
- Pending Windows update:- Similar to what happens with Outlook, having the auto-update turned off for Windows can also be the reason behind the pii_email_9adeb2eb81f173c673a5 issue.
- Cookies and cache files haven’t been cleared for long:- In case you are using the web version, having a huge chunk of cache and cookies is a lot for the browser to handle. And, it may result in this error.
- Using multiple accounts:- Outlook does allow adding multiple accounts into the software. Nevertheless, when you do that, you may come across the error.
- Not having a licensed version:- Many people use the MS Office without licenses. They go about in the sneakiest, illegitimate ways possible.
[pii_email_9adeb2eb81f173c673a5] Error on Microsoft Outlook; Solutions
We are not going to keep you waiting for long. In this section, we have included about ten possible solutions. Most of them won’t even cost you a couple of minutes. So, take it as a small mission and go through each of them. Sooner or later, you will strike a chord.
1. Clearing Cache and Cookies
Let’s start with the obvious, shall we? We assume that you are using the web version. In case you are not, you are free to move onto the next solution.
On chrome, you have to open the menu and follow More tools>> Clear browsing data. Now, it will ask you to choose a time period. Go with All time. Check the boxes that say Cookies and other site data and Cached images and files. Then, click Clear data. That’s it.
2. Grabbing a License
Are you using a pirated version of MS Office? We don’t encourage it here. Plus, you are on the brim of losing the usability of Outlook. So, why should you consider purchasing a license? You know, Outlook comes inside the package.
It’s as easy as ordering something from Amazon. You can visit this official page to get an idea of the pricing. Once you decide which plan to go with, everything can happen in the blink of an eye.
Pro Tip:- Do you think MS Office is expensive? Then it’s high time you moved onto another service. What about Thunderbird from Mozilla? It’s free to install and use.
3. Changing SMTP Port
If you have no interest in how computers work, you may not have heard of Simple Mail Transfer Protocol or SMTP. Lightly put, it’s a set of guidelines to send electronic mail. When you find the above two methods don’t work, you can try fiddling with the SMTP settings. So, how do you do that?
- Open Outlook (we guess you have already done that).
- Go to your account and click on Settings.
- Now, you have to be at the Advanced tab.
- There, you will see a host number; 465. You need to change this to 587.
That’s it! Many people have got rid of the Outlook error using these steps.
4. Reinstall the MS Office Suite
You probably know, Outlook is a part of the MS Office suite. To uninstall Outlook, you have to remove the entire package. Of course, the conventional method works here. You can uninstall MS Office from the Control Panel.
Looking for other ways? Check this page from Microsoft’s website. It will walk you through different methods.
5. Remove Duplicate Accounts
Sometimes, Outlook displays the same account multiple times. No wonder you are getting the error. Even if there is no duplicate account, you should try deleting everything but one. Chances are you will evade this error.
- Open Outlook and go to the Files
- Go to Account Settings >> Account Settings. Now, choose the email account you want to delete.
- You need to click the Remove Don’t forget to hit Ok on the final confirmation dialogue box.
We hope you found luck with this procedure. If you aren’t, you can continue the treasure hunt with the following method.
6. Use the Web Version
Maybe, the problem exists only with the standalone application? Have you tried using the web version through the browser? No need to lecture you about this! Just visit the Outlook website.
7. Perform a Disc Cleanup
The fact that you are still here means none of the methods we have shared with you did work. So, we are about to give you a general tip, the disc cleanup.
- Search for disc cleanup on the Start menu and choose Disc Cleanup from the available results.
- Select the drive you want to clean (we prefer to go with C drive). Press Ok.
- Here, you have to pick the type of files for the cleanup. In case you are unsure, selecting the type will give you a brief description. Hit Ok.
That’s it! Disc Cleanup also gives you an option to clean system files. We don’t recommend going that far.
8. Check Your Antivirus Settings
Apart from the default firewall, Antivirus tools have their own gates and walls to protect your computer. For the same reason, you should check out your Antivirus software for anything that indicates it blocks network access to Outlook.
9. Edit the Server Time-Out Settings
The server time-out refers to the interval the software needs to get a response from the server. We all think having it low increases the connectivity. However, it does render errors like pii_email_9adeb2eb81f173c673a5 sometimes. So, you should consider changing the server time-out value.
- Open Outlook and go to Files>> Info.
- Follow Account Settings >> Account Settings.
- Choose the POP3 account that you want and hit Change.
- Follow More Settings>> Advanced tab. Here, you can increase the Server time-out value.
We hope it helped. If it doesn’t, we have got one more solution.
10. Clear Emails from Outlook Folder
When Outlook has a huge load of data to process, it’s natural to have occasional hiccups. Can you recollect the last time you cleared the Outlook folder? You can’t? Well, it’s time you did that. Don’t forget to empty the Trash as well.
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So yeah, you have got every single possible solution for the pii_email_9adeb2eb81f173c673a5 error on Microsoft Outlook. Try going through each of them and we are sure your quest will end at some point. Oh, have you got another workaround? Have a few seconds to share with us in the comment section down below.