---
title: "Business Intelligence Statistics 2026: Adoption, Vendors and Jobs"
date: 2025-11-21
author: "Supriya Gharat"
featured_image: "https://xtendedview.com/wp-content/uploads/2026/10/business-intelligence-statistics-adoption-vendors-jobs-1.jpg"
categories:
  - name: "Artificial Intelligence"
    url: "/category/ai.md"
tags:
  - name: "Statistics"
    url: "/tag/statistics.md"
---

# Business Intelligence Statistics 2026: Adoption, Vendors and Jobs

In 2025, **16.28%** of EU enterprises used Business Intelligence (BI) software, according to Eurostat. The biggest gap was recorded for BI software, with **69.24%** of large enterprises using it compared to **11.45%** of small enterprises. These business intelligence statistics describe a tool most big firms run and most small firms skip.

Vendor figures move much faster than adoption. Databricks crossed a **$7 billion** revenue run-rate, delivering more than **80%** year-over-year growth during its Q2. Snowflake reported product revenue of **$1.49 billion** in the second quarter of fiscal 2027, representing **37%** year-over-year growth. BI adoption rose by less than a point over two years, while Databricks and Snowflake each reported year-over-year growth of more than a third.

## Key Takeaways

- **16.28%** of EU enterprises used BI software in 2025, and the use of BI increased by **0.9** percentage points compared with 2023.
- Customer relationship management (CRM) tools trail BI at the top end: among large enterprises, BI software (**69.24%**) was used more than CRM software (**65.43%**), against **11.45%** of small enterprises using BI.
- BI use in 2025 reached **43.42%** of enterprises in Finland and **41.7%** in Denmark, against **6.84%** in Bulgaria.
- Databricks crossed a **$7 billion** revenue run-rate with more than **80%** year-over-year growth during its Q2, up from a **$4 billion** revenue run-rate announced in September 2025.
- Progress Software agreed to acquire substantially all of Domo’s assets for **$400 million** in cash, subject to customary purchase price adjustments, and the deal brought Progress a customer base of over **2,400** businesses.
- **20.0%** of EU enterprises with 10 or more employees used AI technologies in 2025, up from **13.5%** in 2024.
- Employment of data scientists is projected to grow **35%** from 2025 to 2035, per the US Bureau of Labor Statistics (BLS).

## Editor’s Choice

- Paid Microsoft Fabric customers, FY26 Q4: over **40,000**.
- Salesforce Agentforce and Data 360 annual recurring revenue (ARR), Q2 FY27: nearly **$3.9 billion**.
- Teradata total ARR, Q2 2026: **$1.509 billion**.
- Snowflake customers above $1 million in trailing 12-month product revenue, Q2 FY27: **828**.
- Organizations using the Databricks platform: more than **20,000**.
- Data scientist median annual wage, May 2025: **$120,230**.

## Business Intelligence Statistics: Software Adoption in the EU

- Alongside enterprise resource planning (ERP) software, **79.02%** of EU enterprises reported having a website, **46.45%** used ERP software applications, **28.51%** used CRM software and **16.28%** used BI software in 2025, according to [Eurostat’s e-business integration data](https://ec.europa.eu/eurostat/statistics-explained/index.php?title=E-business_integration).
- More than half of EU enterprises (**53.47%**) used any of ERP, CRM or BI software in 2025.
- The use of ERP software recorded an increase of **3.07** percentage points and CRM rose by **2.68** points, while the use of BI increased by **0.9** points compared with 2023.
- That puts BI use at **15.38%** of EU enterprises in 2023.
- The share of enterprises with a website grew slightly, from **78.25%** in 2023 to **79.02%** in 2025.
- Eurostat groups ERP, CRM and BI software together as specialised e-business software, and a little more than half (**53%**) of enterprises in the EU used ERP, CRM and/or BI in 2025.

| E-business application | EU enterprises using it, 2025 (%) |
|---|---|
| Website | 79.02 |
| ERP software | 46.45 |
| CRM software | 28.51 |
| BI software | 16.28 |
| Any of ERP, CRM or BI | 53.47 |

*Source: Eurostat, E-business integration, 2025 data (extracted May 2026)*

### What percentage of companies use business intelligence?

In the EU, **16.28%** of enterprises with at least 10 employees and self-employed persons reported using BI software in 2025, about 1 in 6. The figure ranged from **11.45%** of small enterprises to **69.24%** of large ones, so the answer depends heavily on company size. The sources behind this article include no US BI-only rate, so the EU figure is the measured benchmark used here.

### About This Data

The figures come from 25 sources: 9 government publications, 14 company releases and earnings materials, and 2 Gartner press releases. Government sources are Eurostat, the Bureau of Labor Statistics and the US Census Bureau, and company and Gartner releases date from August 2025 to September 2026. The article draws only on official statistics, company-reported data and Gartner releases. Figures are reviewed on a rolling basis and updated when sources publish new editions.

## BI Software Use by Company Size

- **88.71%** of large EU enterprises used ERP software in 2025, against **41.08%** of small enterprises.
- BI software was used by **69.24%** of large enterprises compared to **11.45%** of small enterprises, the biggest gap recorded.
- CRM software use ranged from **24.69%** of small enterprises to **65.43%** of large enterprises.
- Websites showed a smaller spread, from **76.67%** of small enterprises to **95.65%** of large enterprises.
- Eurostat put the small-to-large gap at **58** percentage points for BI software, **48** points for ERP and **41** points for CRM.
- Small enterprises have **10-49** employees or self-employed persons and large enterprises have **250** or more.

 ERP, CRM and BI · Source: Eurostat, E-business integration, 2025 data       Eurostat · 2025 EU Software Use by Company Size, 2025 (%) ERP, CRM and BI    ERP (%)  CRM (%)  BI (%)          100 80 60 40 20 0   41.08%  24.69%  11.45%  88.71%  65.43%  69.24%   Small enterprises Large enterprises  ERP (%) · 41.08% CRM (%) · 24.69% BI (%) · 11.45% ERP (%) · 88.71% CRM (%) · 65.43% BI (%) · 69.24%    SOURCE Eurostat, E-business integration, 2025 data    View the data| Enterprise size | ERP (%) | CRM (%) | BI (%) |
|---|---|---|---|
| Small enterprises | 41.08 | 24.69 | 11.45 |
| Large enterprises | 88.71 | 65.43 | 69.24 |







## Recent Developments

- **July 22, 2026:** Domo’s board approved a definitive agreement under which Progress Software will acquire substantially all of its assets for **$400 million** in cash, subject to customary purchase price adjustments.
- **July 29, 2026:** Microsoft reported over **40,000** paid Fabric customers, up more than **60%** year-over-year.
- **August 13, 2026:** Databricks crossed a **$7 billion** revenue run-rate and closed a **$5 billion** funding round at a **$190 billion** valuation.
- **August 26, 2026:** Salesforce reported Agentforce and Data 360 ARR of nearly **$3.9 billion**, up over **210%** Y/Y.
- **September 2, 2026:** Snowflake reported revenue of **$1.55 billion**, **35%** year-over-year growth, and a net revenue retention rate of **126%**.
- **September 22, 2026:** Progress Software completed its acquisition of substantially all the assets of Domo’s AI and data platform business.

## BI Software Use by EU Country

- Shares higher than **30%** were reported in Finland (**43.42%**), Denmark (**41.7%**), the Netherlands (**35.88%**) and Belgium (**32.5%**).
- BI solutions were used by fewer than **1 in 10** enterprises in Bulgaria (**6.84%**), Romania (**8.15%**), Hungary (**9.28%**) and Greece (**9.54%**).
- Finland’s BI share is **6.35** times Bulgaria’s.
- Use of any of ERP, CRM or BI software was highest in Denmark and Finland (both **73%**), and lowest in Bulgaria (**31%**), Romania (**32%**) and Slovakia (**34%**).
- Denmark and Finland lead both lists and Bulgaria and Romania sit near the bottom of both, so countries with high BI use also tend to have high overall software adoption.

 ENTERPRISES USING BI SOFTWARE · Source: Eurostat, E-business integration, 2025 data     ENTERPRISES USING BI SOFTWARE  Eurostat · 2025 Enterprises Using BI Software by EU Country, 2025 (%)         Finland  43.42% Denmark  41.7% Netherlands  35.88% Belgium  32.5% EU  16.28% Greece  9.54% Romania  8.15% Bulgaria  6.84%  0 10 20 30 40 50    SOURCE Eurostat, E-business integration, 2025 data    View the data| Country | Enterprises using BI software (%) |
|---|---|
| Finland | 43.42 |
| Denmark | 41.7 |
| Netherlands | 35.88 |
| Belgium | 32.5 |
| EU | 16.28 |
| Greece | 9.54 |
| Romania | 8.15 |
| Bulgaria | 6.84 |





## BI Software Use by Industry

- The use of BI solutions was highest in information and communication, at **41.08%** of enterprises in 2025.
- The lowest shares were recorded in accommodation and food service activities (**9.38%**) and the construction sector (**6.77%**).
- AI use was also highest in information and communication, at **62.52%**, and lowest in construction, at **10.79%**.
- BI software accesses and analyses data from internal IT systems and external sources and presents findings in reports, summaries, dashboards, graphs, charts and maps.

| Economic activity | BI software, 2025 (%) | AI technologies, 2025 (%) |
|---|---|---|
| Information and communication | 41.08 | 62.52 |
| All enterprises | 16.28 | 19.95 |
| Construction | 6.77 | 10.79 |

*Source: Eurostat, E-business integration and Use of AI in enterprises, 2025 data*

> **Key finding:** Eurostat found the use of BI solutions highest in information and communication, at **41.08%** of enterprises, and lowest in construction at **6.77%**. Information and communication firms adopt BI at about six times the rate of construction firms, which is why sector averages say little about any one company’s needs.

## Snowflake Product Revenue Growth

- Snowflake product revenue reached **$1.49 billion** in the second quarter of fiscal 2027, representing **37%** year-over-year growth.
- A year earlier, product revenue was **$1.09 billion** in the second quarter of fiscal 2026.
- First-quarter fiscal 2027 product revenue was **$1.33 billion**, representing **34%** year-over-year growth.
- Remaining performance obligations were **$9.00 billion**, representing **30%** year-over-year growth.
- Snowflake counted **829** Forbes Global 2000 customers in the second quarter of fiscal 2027.

 PRODUCT REVENUE · Source: Snowflake quarterly results, August 2025 to September 2026     PRODUCT REVENUE  Snowflake · 2025 to 2026 Snowflake Product Revenue by Quarter ($ billions)           1.5 1.2 0.9 0.6 0.3 0   $1.09B Q2 FY2026  $1.16B Q3 FY2026  $1.23B Q4 FY2026  $1.33B Q1 FY2027  $1.49B Q2 FY2027     SOURCE Snowflake quarterly results, August 2025 to September 2026    View the data| Quarter | Product revenue ($ billions) |
|---|---|
| Q2 FY2026 | 1.09 |
| Q3 FY2026 | 1.16 |
| Q4 FY2026 | 1.23 |
| Q1 FY2027 | 1.33 |
| Q2 FY2027 | 1.49 |





Large accounts grew alongside revenue. Snowflake had **654** customers with trailing 12-month product revenue greater than $1 million in the second quarter of fiscal 2026. A year later it had **828**, representing **27%** year-over-year growth.

| Quarter | Customers above $1 million | Net revenue retention (%) |
|---|---|---|
| Q2 FY2026 | 654 | 125 |
| Q3 FY2026 | 688 | 125 |
| Q4 FY2026 | 733 | 125 |
| Q1 FY2027 | 779 | 126 |
| Q2 FY2027 | 828 | 126 |

*Source: Snowflake quarterly results, August 2025 to September 2026*

## Databricks Revenue Run-Rate

- Databricks crossed a **$4 billion** revenue run-rate during Q2, growing more than **50%** year over year, in its September 8, 2025 announcement.
- It then crossed a **$5.4 billion** revenue run-rate, delivering more than **65%** year-over-year growth during its Q4.
- Databricks’ August 13, 2026 release reports a **$7 billion** run-rate and more than **80%** year-over-year growth during its Q2.
- Lakehouse, its data warehousing product, passed a **$1.5 billion** revenue run-rate, growing over **100%** year over year.
- More than **1,000** customers consume at over **$1 million** revenue run-rate, and more than **100** at over **$10 million**.
- More than **20,000** organizations worldwide, including **70%** of the Fortune 500, rely on Databricks to build and scale data and AI apps, analytics and agents.

 REVENUE RUN-RATE CROSSED · Source: Databricks press releases, September 2025 to August 2026     REVENUE RUN-RATE CROSSED  Databricks · 2025 to 2026 Databricks Revenue Run-Rate Crossed ($ billions)           7 5.6 4.2 2.8 1.4 0   $4B September 2025  $5.4B February 2026  $7B August 2026     SOURCE Databricks press releases, September 2025 to August 2026    View the data| Announcement | Revenue run-rate crossed ($ billions) |
|---|---|
| September 2025 | 4 |
| February 2026 | 5.4 |
| August 2026 | 7 |





> **By the numbers:** Databricks crossed a **$7 billion** revenue run-rate with more than **80%** growth, and closed a **$5 billion** round at a **$190 billion** valuation. In February 2026, its equity financing came at a **$134 billion** valuation. Investors are paying for the data layer that BI dashboards and AI agents both draw on.

## BI and Data Platform Vendor Metrics

- Microsoft now has over **40,000** paid [Fabric customers](/microsoft-statistics/), up more than **60%** year-over-year, and over **17,000** customers use Foundry and Fabric.
- Inside Salesforce’s combined AI and data figure, Agentforce ARR exceeded **$1.5 billion**, up over **240%** Y/Y, and effective Q2 FY27 it includes Salesforce’s AI offerings, Slackbot and Headless 360.
- In Q2, Data 360 ingested **104 trillion** records, up **355%** Y/Y, including **82 trillion** via Zero Copy.
- [Salesforce revenue](/salesforce-statistics/) of **$11.3 billion** in the second quarter of fiscal 2027 included a **$456 million** Informatica contribution.

| Company | Metric | Figure | Period |
|---|---|---|---|
| Microsoft | Paid Fabric customers | over 40,000 | FY26 Q4 |
| Microsoft | Customers using Foundry and Fabric | over 17,000 | FY26 Q4 |
| Salesforce | Agentforce and Data 360 ARR | nearly $3.9 billion | Q2 FY27 |
| Salesforce | Agentforce ARR | over $1.5 billion | Q2 FY27 |
| Salesforce | Data 360 records ingested | 104 trillion | Q2 FY27 |

*Source: Microsoft FY26 Q4 earnings call, Salesforce Q2 FY27 results*

## Teradata ARR and Cloud Shift

- Teradata total ARR increased to **$1.509 billion** from **$1.489 billion**, an increase of **1%** as reported.
- [Public cloud](/cloud-computing-statistics/) ARR increased to **$686 million** from **$634 million**, an increase of **8%** as reported.
- Total revenue was **$410 million** versus **$408 million**, flat as reported.
- Recurring revenue was **$363 million** versus **$354 million**, and **89%** of total revenue versus **87%**.
- Public cloud ARR grew 8% against 1% for total ARR, so cloud gains more than offset a decline in the rest of Teradata’s ARR.

| Measure | Q2 2025 ($ millions) | Q2 2026 ($ millions) |
|---|---|---|
| Total revenue | 408 | 410 |
| Recurring revenue | 354 | 363 |
| Public cloud ARR | 634 | 686 |

*Source: Teradata second quarter 2026 results*

## Domo and the Progress Software Deal

- Domo reported total revenue of **$79.4 million**, subscription revenue of **$69.8 million** and billings of **$60.4 million** for its fiscal first quarter.
- Subscription Remaining Performance Obligations (RPO) were **$412.9 million** as of April 30, 2026, an increase of **1%** year over year.
- After the **$400 million** sale, Domo expected net cash of approximately **$246 million**, or **$4.84** per share, plus more than **$900 million** of net operating loss carryforwards.
- Domo adds a customer base of over **2,400** businesses to Progress, and its platform becomes part of Progress’ data platform offerings.
- With the sale, a listed BI pure-play’s platform now sits inside a larger software group’s data platform offerings.

| Metric | Q1 FY2027 ($ millions) |
|---|---|
| Subscription RPO | 412.9 |
| Current subscription RPO | 222.2 |
| Total revenue | 79.4 |
| Subscription revenue | 69.8 |
| Billings | 60.4 |

*Source: Domo first quarter fiscal 2027 results*

## AI Use in Enterprises

- **20.0%** of EU enterprises with 10 or more employees used AI technologies in 2025, up from **13.5%** in 2024.
- The share was **7.7%** in 2021 and **8.1%** in 2023.
- Denmark (**42.0%**), Finland (**37.8%**) and Sweden (**35.0%**) had the highest shares in 2025.
- [Machine learning](/machine-learning-statistics/) for data analysis was among AI technologies used by between **7.22%** and **3.78%** of enterprises.
- In the US, overall [AI usage](/ai-in-business-statistics/) hovered between **17%** and **20%** from December 2025 to May 2026, per the [US Census Bureau](https://www.census.gov/library/stories/2026/05/ai-use-businesses.html).

 EU ENTERPRISES USING AI · Source: Eurostat, December 2025 release     EU ENTERPRISES USING AI  Eurostat · 2025 EU Enterprises Using AI Technologies (%)           20 16 12 8 4 0   7.7% 2021  8.1% 2023  13.5% 2024  20.0% 2025     SOURCE Eurostat, December 2025 release    View the data| Year | EU enterprises using AI (%) |
|---|---|
| 2021 | 7.7 |
| 2023 | 8.1 |
| 2024 | 13.5 |
| 2025 | 20.0 |





[Artificial intelligence adoption](/artificial-intelligence-adoption-statistics/) repeats the size gap seen in BI. In 2025, **17%** of small EU enterprises, **30.36%** of medium enterprises and **55.03%** of large enterprises used AI. In the US, **37%** of firms with at least 250 employees reported using AI.

| Enterprise size | EU enterprises using AI, 2025 (%) |
|---|---|
| Small enterprises | 17 |
| Medium enterprises | 30.36 |
| Large enterprises | 55.03 |
| All enterprises | 19.95 |

*Source: Eurostat, Use of artificial intelligence in enterprises, 2025 data*

> **Why it matters:** Eurostat found **55.03%** of large EU enterprises used AI in 2025, against **17%** of small ones. Large firms also lead on BI, so both tools are concentrated in the same size class.

## Data and Analytics Leadership Survey Findings

- In Gartner’s chief data and analytics officer (CDAO) agenda survey, **90%** of data and analytics (D&A) leaders have not integrated a full suite of AI techniques into D&A delivery models.
- **85%** of D&A practices are not architected for scale.
- **72%** of D&A leaders were hired to be change agents, and **61%** have seen an executive mandated change to their strategic priorities.
- Only **12%** of D&A leaders are fully prepared to fully carry out their mandate.
- Only **26%** of organizations incorporate culture and communication into their D&A governance strategy, a separate figure in Gartner’s May 11, 2026 summit release.
- Gartner predicts that by 2030, **50%** of organizations will use autonomous [AI agents](/ai-agents-statistics/) to interpret governance policies and technical standards into machine-verifiable data contracts.

 SHARE · Source: Gartner CDAO agenda survey, presented May 2026     SHARE  Gartner CDAO · 2026 Gartner CDAO Survey Findings, 2026 (%)         Not integrated a full suite of AI techniques  90% D&A practices not architected for scale  85% Hired to be change agents  72% Saw an executive mandated priority change  61% Fully prepared to carry out mandate  12%  0 20 40 60 80 100    SOURCE Gartner CDAO agenda survey, presented May 2026    View the data| Finding | Share (%) |
|---|---|
| Not integrated a full suite of AI techniques | 90 |
| D&A practices not architected for scale | 85 |
| Hired to be change agents | 72 |
| Saw an executive mandated priority change | 61 |
| Fully prepared to carry out mandate | 12 |





## Business Intelligence and Analytics Jobs

- The median annual wage for database administrators and architects was **$126,760** in May 2025, per the [BLS Occupational Outlook Handbook](https://www.bls.gov/ooh/computer-and-information-technology/database-administrators.htm).
- Data scientists held about **275,600** jobs in 2025, with a median annual wage of **$120,230** in May 2025.
- About **24,800** openings for data scientists are projected each year, on average, over the decade.
- The median annual wage for management analysts was **$101,860** in May 2025, and employment is projected to grow **10%** from 2025 to 2035.
- Operations research analysts earned a median **$88,940** in May 2025, with employment projected to grow **12%**.
- For comparison, the median annual wage for total, all occupations was **$50,980**.

 MEDIAN ANNUAL WAGE · Source: US Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 wages     MEDIAN ANNUAL WAGE  US Bureau of Labor Statistics · 2025 Median Annual Wage by Analytics Job, May 2025 ($)         Database administrators and architects  $126,760 Data scientists  $120,230 Management analysts  $101,860 Operations research analysts  $88,940  0 30K 60K 90K 120K 150K    SOURCE US Bureau of Labor Statistics, Occupational Outlook Handbook, May 2025 wages    View the data| Occupation | Median annual wage ($) |
|---|---|
| Database administrators and architects | 126,760 |
| Data scientists | 120,230 |
| Management analysts | 101,860 |
| Operations research analysts | 88,940 |





Growth projections differ more than pay. Employment of data scientists is projected to grow **35%** from 2025 to 2035, much faster than the average for all occupations. By contrast, overall employment of database administrators and architects is projected to grow **4%**.

| Occupation | Jobs, 2025 | Projected growth, 2025-35 (%) | Annual openings |
|---|---|---|---|
| Data scientists | 275,600 | 35 | 24,800 |
| Database administrators and architects | 144,500 | 4 | 7,300 |
| Management analysts | 1.1 million | 10 | 94,100 |
| Operations research analysts | 113,100 | 12 | 7,500 |

*Source: US Bureau of Labor Statistics, Occupational Outlook Handbook, 2025-35 projections*

## Is business intelligence a good career?

On BLS projections, the outlook depends on the role. Employment of data scientists is projected to grow **35%** from 2025 to 2035, with a median annual wage of **$120,230** in May 2025. About **94,100** openings for management analysts are projected each year, on average, over the decade. Pay sits well above the all-occupation median in each of the four roles above.

## Conclusion

Eurostat counted **16.28%** of EU enterprises using BI software in 2025, against **69.24%** of large enterprises. In August 2026, Databricks reported crossing a **$7 billion** revenue run-rate. Business intelligence statistics point to a wide gap in BI use between small and large firms, while Databricks and Snowflake report fast revenue growth.

Eurostat’s next e-business survey and the platforms’ coming quarterly results will show whether smaller firms start to close the gap as AI tools arrive inside the software they already use.